Receiving Time = Processing Time + Shipping Time Processing time: Orders are processed and shipped from Monday to Friday, within 3-7 business days. Orders placed on holidays or weekends will begin processing the next business day. If items you ordered are out of stock or delayed for shipping we will notify you by e-mail.
However, due to flight restrictions, dispatch may be taking a little longer, so please kindly allow extra time for shipping delays.
While we will do all we can to ensure your order is delivered on time, VirtualSkin cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.
For products which stock in China The default mode of transportation is postal parcel (valid for 10-15 days). If you want to use a faster mode of transportation, you may need to pay higher freight. If you have special demand on which carrier to use, please email us before we ship the item (info@virtualskin.store).
If clients wants to change order info like change item or shipping address, he must email or inform us within 24 hours, otherwise once the item is shipped, the order cannot be changed and all the related fees will be covered by clients.
NOTE:
1. VictualSkin is not responsible for any customs charges that may apply. 2. If you can't find your region in the table below, please contact us at info@virtualskin.store to confirm whether we can deliver to your address.
